Privacy Policy

Website: pethorizon.co.uk
Email: admin@pethorizon.co.uk

Introduction

At Pet Horizon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website pethorizon.co.uk  and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through payment providers)

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behaviour

This information helps us improve our website and provide better services to our customers.

How We Use Your Information

Pet Harbor uses your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and delivery notifications

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to enhance website performance.

You can choose to disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services to operate our website and process orders, including payment gateways and delivery providers such as Royal Mail.

These providers only receive the information necessary to perform their services and are required to protect your data.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at admin@pethorizon.co.uk

Changes to This Privacy Policy

Pet Harbor may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Pet Horizon

Website: pethorizon.co.uk
Email: admin@pethorizon.co.uk