Terms & Conditions

Introduction

Welcome to Pet Horizon. These Terms & Conditions govern your use of our website pethorizon.co.uk and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website.

Products and Services

Pet Horizon offers a range of pet accessories including products for dogs, cats, small animals, and birds. We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Orders

By placing an order through our website, you confirm that all information provided is accurate and complete. Once an order is placed, you will receive an order confirmation email. Pet Harbor reserves the right to cancel or refuse any order if necessary, including cases of suspected fraud or pricing errors.

Pricing and Payments

All prices listed on our website are in GBP (£) and may be subject to change without notice. Payments must be made at the time of purchase through the available payment methods on our website. Payment information is processed securely through trusted payment providers.

Shipping

Pet Horizon currently delivers across the United Kingdom only. All orders are shipped via Royal Mail Fully Tracked & Signed service, with estimated delivery within 1–3 working days after dispatch.

Returns and Refunds

Our Refund & Returns Policy outlines the conditions under which returns and refunds may be accepted. By making a purchase from Pet Horizon, you agree to the terms stated in our Refund & Returns Policy.

Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Pet Horizon and is protected by applicable copyright and intellectual property laws. You may not copy, reproduce, distribute, or use any content from this website without prior written permission.

Limitation of Liability

Pet Horizon will not be liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. While we strive to ensure the accuracy and reliability of our website, we cannot guarantee that it will always be free from errors or interruptions.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

Changes to These Terms

Pet Horizon reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Pet Horizon

Website: pethorizon.co.uk
Email: admin@pethorizon.co.uk